Adding a million customizations to your drink
It can be a challenge to keep track of a complex order, especially during peak times when the baristas are already under pressure to serve multiple customers quickly and accurately.
Pointing vaguely at an item in the pastry case and saying, "I want that"
Providing a clear description helps ensure you get the right item and prevents confusion for both you and the barista.
Modifying your drink as your barista is making it
This can disrupt the workflow and cause delays for other customers, as the barista may need to stop and make adjustments, slowing down the entire process.
Placing a super long order and getting annoyed when they ask you to repeat something
Long orders are fine, but patience is key, especially when it comes to ensuring accuracy. Baristas may need to confirm details to avoid mistakes, which is in everyone's best interest.
Asking Is that my drink? when you know damn well you didn't order that
It's important to pay attention to your order and listen for your name to be called. This helps maintain efficiency and ensures that drinks are distributed correctly.
Asking for iced water at the handoff counter
It's courteous to order water at the register, as it helps maintain the flow of customers at the handoff counter. This allows baristas to focus on preparing drinks
Not hearing your name called five times because you have headphones on
Removing headphones when waiting for an order helps ensure you don't miss when your drink is ready. This prevents delays and ensures a smoother experience for everyone.